Terms of service

Terms of Service – Folks Medical Supplies

Effective Date: 01/01/2025

Welcome to Folks Medical Supplies. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site.

If you do not agree with any part of these terms, you must not use our website or services.

1. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:

  • Use our website in any way that causes or may cause damage to the website or impair its availability.

  • Use the website to transmit or send unsolicited commercial communications.

  • Use the website for any data mining, data harvesting, or other similar activity.

2. Product Information and Medical Disclaimer

All product descriptions and other content on our site are provided for informational purposes only. While we do our best to ensure accuracy:

  • We do not guarantee that product descriptions, images, pricing, or other content is error-free.

  • Our products are not a substitute for professional medical advice, diagnosis, or treatment.

  • Always consult a qualified healthcare provider before using any medical product.

3. Ordering and Payment

By placing an order, you agree to provide current, complete, and accurate purchase and account information.

We reserve the right to:

  • Refuse or cancel any order at our discretion.

  • Limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

All prices are in ZAR and do not include applicable taxes or shipping charges unless stated otherwise.

4. Shipping and Delivery

We aim to process orders promptly. However, delivery times are estimates and not guaranteed. We are not responsible for delays caused by:

  • Shipping carriers

  • Customs (for international orders)

  • Weather or other unforeseen circumstances

5. Returns and Refunds

Please refer to our Return Policy

6. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products purchased.

  • Our total liability for any claim arising out of or relating to your use of the website or purchase of products is limited to the amount you paid us.

7. Indemnification

You agree to indemnify, defend, and hold harmless Folks Medical Supplies, its officers, directors, employees, and affiliates from any claims, damages, liabilities, and expenses arising out of your use of the website or violation of these Terms.

8. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will take effect immediately upon posting. It is your responsibility to review the Terms regularly.

9. Contact Us

For questions about these Terms, please contact us:

📧 sales@folksmed.co.za
📞 010 006 7091
🌐 www.folksmed.co.za